[SEV3] Errors affecting enablement of Watchlist Monitoring Subscriptions

Incident Report for Socure

Resolved

We have confirmed that Watchlist Monitoring subscription enablement has returned to normal operation, with no further errors observed. This issue is now resolved.

Thank you for your patience while we worked through this.
Posted Jul 17, 2026 - 11:47 EDT

Monitoring

A release has been completed to address the elevated errors affecting Watchlist Monitoring subscription enablement. We have not observed any further errors in the last several minutes and are continuing to monitor to confirm full resolution.
Posted Jul 17, 2026 - 11:41 EDT

Identified

We have identified the root cause of the elevated errors affecting requests. Our team is currently working on a fix to address the issue.

We will provide a further update once the fix has been applied.
Posted Jul 17, 2026 - 11:26 EDT

Investigating

We are currently investigating elevated 400 (Invalid Request) errors affecting requests to enable Watchlist Monitoring subscriptions. This issue has been ongoing since approximately 6:20 AM ET.

We will provide updates as more information becomes available.
Posted Jul 17, 2026 - 11:06 EDT
This incident affected: Global Watchlist (Global Watchlist Screening with Monitoring).