All Systems Operational

About This Site

This page provides real-time information about the availability and performance of Socure services, including our APIs, dashboard, and core platform components. It is the single source of truth for current incidents, scheduled maintenance, and historical uptime across our products.

What you’ll find here:
1) Current status for Socure APIs, dashboard, and core services
2) Active incidents and maintenance with impact, updates, and resolution details
3) Historical uptime and past incidents so you can understand performance over time

If you are experiencing an issue that is not reflected on this page, please contact our support team at support@socure.com so we can investigate.

Socure ID+ Platform Operational
Sigma Identity Fraud Operational
Sigma Synthetic Fraud Operational
Predictive DocV Operational
KYC Operational
Email RiskScore Operational
Address RiskScore Operational
Account Intelligence Operational
Phone RiskScore Operational
Sigma Device Operational
Alert List Operational
Decision Operational
eCBSV Operational
Graph Intelligence Operational
Negative Positive List Operational
Sigma First-Party Fraud Operational
Prefill Operational
International Verify (eKYC) Operational
International Phone RiskScore Operational
International Prefill Operational
OTP Operational
Silent Network Authentication (SNA) Operational
Global Watchlist Operational
Global Watchlist Screening with Monitoring Operational
Watchlist Standard Operational
Watchlist Plus Operational
Watchlist Premier Operational
Socure SDKs Operational
SigmaDevice iOS Operational
SigmaDevice Android Operational
DocV Android Operational
DocV iOS Operational
Device Risk - WebSDK Operational
DocV WebSDK Operational
Admin Dashboard Operational
Developer Hub Operational
RiskOS Operational
RiskOS Platform Operational
Sigma Identity Fraud Operational
Sigma Synthetic Fraud Operational
Predictive DocV Operational
KYC Operational
Email RiskScore Operational
Address RiskScore Operational
Account Intelligence Operational
Phone RiskScore Operational
Sigma Device Operational
Alert List Operational
Decision Operational
eCBSV Operational
Negative Positive List Operational
Graph Intelligence Operational
Sigma First-Party Fraud Operational
Phone RiskScore Operational
Verify (eKYC) Operational
Prefill Operational
CNAM Operational
OTP Operational
Silent Network Authentication (SNA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

Resolved - We experienced elevated transaction failures affecting Watchlist Plus and Watchlist Premier. The issue has been resolved, and we’re monitoring performance to ensure the services remain stable. We apologize for any inconvenience this may have caused.
Oct 9, 19:25 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.