We have not seen the eCBSV error for the past 30 minutes, and the unavailability issue appears to have auto-resolved on SSA’s end. We will follow up with SSA to better understand what led to this unavailability extending beyond the planned maintenance window. We sincerely apologize for any inconvenience caused.
Posted Mar 22, 2026 - 03:45 EDT
Investigating
We are currently observing errors impacting eCBSV following SSA’s recent maintenance window from 9:00 PM ET on Saturday, March 21, 2026, through 1:00 AM ET on Sunday, March 22, 2026. We continue to see the usual maintenance-window error indicating that the SSA service is unavailable due to planned maintenance, and we are actively coordinating with SSA to better understand the situation. We will provide additional updates as soon as they are available.
Posted Mar 22, 2026 - 02:43 EDT
This incident affected: Socure ID+ Platform (eCBSV).