The elevated error rate impacting ID+ modules has been resolved, and services are now operating normally.
We apologize for any inconvenience this may have caused and appreciate your patience.
Posted Jan 10, 2026 - 00:18 EST
Monitoring
Our team has implemented a fix to mitigate the errors seen in our ID+ modules. Our technical team is monitoring the issue and will continue sharing updates.
Posted Jan 10, 2026 - 00:01 EST
Update
We apologize for any disruption this may be causing. We are still seeing an elevated error rate impacting our ID+ modules, and our engineering team is actively working to identify the cause and deploy a fix. We’ll continue to share updates as they become available.
Posted Jan 09, 2026 - 22:50 EST
Update
We apologize for any inconvenience caused. Our team continues to observe an elevated error rate affecting ID+ modules and is actively investigating and working toward a resolution. Additional updates will be provided as progress is made.
Posted Jan 09, 2026 - 21:50 EST
Update
We are continuing to experience an elevated error rate affecting our ID+ modules. Our engineering team is actively investigating the root cause and working to implement a fix. We’ll provide another update as soon as more information becomes available.
We apologize for any disruption this may be causing.
Posted Jan 09, 2026 - 20:45 EST
Investigating
We are observing a small rise in the error rate for our ID+ modules that may affect performance. Our engineering team is actively working to identify the cause and implement a fix.